IP Phones and Terminals / Grandstream
GBX20
The GBX20 is an expansion module designed to enhance the monitoring and management capabilities of multiple extensions, contacts, and BLF functions on professional-grade IP phones. It is ideal for reception areas, operations centers, and users handling a high volume of calls.
Main features
- 4.3” Color TFT LCD Screen
- 20 Dual-Color Programmable Keys
- 2 Navigation Keys (allows 2 pages → 40 contacts per module)
- Supports up to 4 daisy-chained modules (160 contacts/extensions)
- Functions: BLF, Speed Dial, Intercom, Call Park/Pick-up, Presence, Transfer, Call Forwarding, Conference Calling
- Powered by host phone (1 module) or external power source (≥2 modules)
- Compatible with Grandstream high-end and carrier-grade models
Technical specifications
type
Extension module
Screen
4.3” TFT LCD (272×480)
Keys
20 programmable + 2 navigation
Total capacity
Up to 40 contacts per module
Expansion
Up to 4 modules (160 contacts)
Features
BLF, speed-dial, pick-up, presence, intercom, etc.
Feeding
From phone or external adapter
Compatibility
Compatible Grandstream phones
About the brand
Grandstream develops unified communications solutions for corporate environments. Modules like the GBX20 expand telephone management capabilities, optimizing the productivity of operators and administrative staff with high communication workloads.

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